Terms & Conditions

 

Last Updated: October 6, 2026

Welcome to Bakes & Bliss These Terms & Conditions govern your use of our website and the purchase of our bakery products and services. By accessing our website or placing an order, you agree to comply with these Terms & Conditions.

Please read them carefully before using our website or placing an order.

1. About Our Services

New Bakes & Bliss  provides bakery products, cakes, desserts, and related food products through our website and other available ordering channels.

We reserve the right to modify, discontinue, or update any product, service, price, description, or availability without prior notice.

2. Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, sizes, flavors, and other information displayed on our website are accurate.

However:

  • Actual products may have slight variations in color, decoration, shape, or appearance.

  • Product images are for illustrative purposes and may not exactly represent the final product.

  • Availability may vary depending on stock, ingredients, seasonal demand, and production capacity.

  • Ingredients and product specifications may change when necessary.

For custom cakes and desserts, the final appearance may vary slightly from reference images provided by customers.

3. Orders

When placing an order, you agree to provide accurate and complete information, including:

  • Your name

  • Contact number

  • Email address, where applicable

  • Delivery address

  • Preferred delivery or pickup date and time

  • Product and quantity details

  • Any customization requirements

An order is considered confirmed only after we have received the required payment or confirmation from our team, where applicable.

We reserve the right to refuse, cancel, or modify an order in exceptional circumstances, including product unavailability, incorrect pricing, suspected fraudulent activity, or circumstances beyond our reasonable control.

4. Custom Orders

For customized cakes, desserts, or other bakery products, customers are responsible for providing accurate customization instructions.

Custom orders may require advance notice depending on the product and complexity.

Once a custom order has entered production, changes or cancellations may not be possible.

Any additional charges resulting from significant changes to a confirmed custom order may be payable by the customer.

5. Pricing and Payment

All product prices displayed on our website are subject to change without prior notice.

The applicable price will generally be the price displayed at the time the order is confirmed.

We may accept payments through the payment methods made available on our website or by our business.

Customers are responsible for providing accurate payment information. Orders may not be processed until the required payment has been successfully received.

6. Delivery

We may offer delivery within selected locations or areas.

Delivery times provided on the website or during ordering are estimated and may be affected by:

  • Traffic conditions

  • Weather

  • High order volumes

  • Delivery partner delays

  • Incorrect