Privacy Policy

 

Last Updated: October 6, 2026

At Bakes & Bliss we respect your privacy and are committed to protecting the personal information you provide when using our website. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, contact us, or use our services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following information when you interact with our website or place an order:

  • Name

  • Phone number

  • Email address

  • Billing and delivery address

  • Order and purchase details

  • Payment-related information

  • Information submitted through contact or enquiry forms

  • Feedback, reviews, or other information you voluntarily provide

  • Technical information such as IP address, browser type, device information, and website usage data

We only collect information that is reasonably necessary to provide and improve our products and services.

2. How We Use Your Information

We may use your personal information to:

  • Process and fulfill your bakery orders

  • Confirm and communicate order details

  • Arrange delivery or pickup

  • Process payments and refunds

  • Respond to enquiries and customer support requests

  • Send important information about your orders

  • Improve our website, products, and customer experience

  • Send promotional offers, updates, or marketing communications where permitted

  • Prevent fraud, misuse, or unauthorized activity

  • Comply with applicable legal and regulatory requirements

3. Payment Information

Payments made through our website may be processed by third-party payment service providers.

We do not intend to store your complete credit/debit card number, CVV, PIN, or other sensitive payment credentials on our website. Payment information may be handled directly by the applicable payment gateway according to its own privacy and security policies.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

  • Remember your preferences

  • Understand how visitors use our website

  • Improve website functionality

  • Measure website performance

  • Support relevant advertising or marketing activities, where applicable

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website features.

5. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers when required to operate our business, such as:

  • Payment processors

  • Delivery and courier partners

  • Website hosting and technical service providers

  • Website analytics and marketing service providers

  • Customer support providers

  • Government authorities or law-enforcement agencies when legally required

These parties may only receive information necessary to perform their relevant services or meet legal obligations.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure. Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

7. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Complete your orders and provide our services

  • Maintain business and transaction records

  • Resolve disputes or customer service matters

  • Meet legal, accounting, tax, or regulatory requirements

  • Protect our legitimate business interests

When information is no longer required, we may securely delete or anonymize it, subject to applicable legal requirements.

8. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the ability to:

  • Request information about the personal data we hold about you

  • Request correction of inaccurate or incomplete information

  • Request deletion of personal information where legally applicable

  • Withdraw consent for certain uses of your information

  • Opt out of promotional or marketing communications

  • Raise a concern or complaint regarding the processing of your personal information

To exercise an applicable privacy right, please contact us using the details provided below.

9. Marketing Communications

If you choose to receive promotional communications from us, we may contact you about new products, special offers, seasonal collections, discounts, events, or other bakery-related updates.

You may unsubscribe from promotional emails or messages at any time by contacting us or using the unsubscribe option provided in the communication.

10. Third-Party Links

Our website may contain links to third-party websites, social media platforms, payment services, or other external websites.

We are not responsible for the privacy practices, security, or content of these third-party websites. We recommend reviewing their respective privacy policies before providing them with your personal information.

11. Children’s Privacy

Our website is not intended to knowingly collect personal information from children without appropriate consent from a parent or legal guardian.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take appropriate action.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology, or applicable laws.

Any updates will be posted on this page with a revised Last Updated date. We encourage you to review this Privacy Policy periodically.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:

Bakes & Bliss https://prabh.rankduo.com/
Email:officialprabhleenmarketing@gmail.com
Phone: 8377777777
Address: Zirakpur

We will make reasonable efforts to respond to privacy-related requests within an appropriate timeframe.

14. Consent

By using our website and providing your personal information, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described above, subject to applicable law.